{"id":1177,"date":"2021-05-12T14:58:32","date_gmt":"2021-05-12T14:58:32","guid":{"rendered":"https:\/\/help.insperity.com\/bps\/?post_type=ht_kb&#038;p=1177"},"modified":"2021-06-04T19:13:29","modified_gmt":"2021-06-04T19:13:29","slug":"creating-user-accounts-in-orgplus","status":"publish","type":"ht_kb","link":"https:\/\/help.insperity.com\/bps\/knowledge-base\/creating-user-accounts-in-orgplus\/","title":{"rendered":"Creating user accounts in OrgPlus"},"content":{"rendered":"\n<p>To access OrgPlus RealTime, each&nbsp;user&nbsp;must have a&nbsp;user&nbsp;account. &nbsp;User&nbsp;account settings are established on the&nbsp;Users Page.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>To access the&nbsp;Users Page:<\/strong><\/h2>\n\n\n\n<p>Click the Administration button in the left navigation pane, and then click&nbsp;<strong>Users<\/strong>&nbsp;to display the&nbsp;Users Page<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-default\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2021\/05\/2021-05-12_8-49-14-1024x219.jpg\" alt=\"\" class=\"wp-image-1179\" width=\"668\" height=\"142\" srcset=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2021\/05\/2021-05-12_8-49-14-1024x219.jpg 1024w, https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2021\/05\/2021-05-12_8-49-14-300x64.jpg 300w, https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2021\/05\/2021-05-12_8-49-14-50x11.jpg 50w, https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2021\/05\/2021-05-12_8-49-14-60x13.jpg 60w, https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2021\/05\/2021-05-12_8-49-14-100x21.jpg 100w, https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2021\/05\/2021-05-12_8-49-14.jpg 1251w\" sizes=\"auto, (max-width: 668px) 100vw, 668px\" \/><\/figure>\n\n\n\n<p>From the&nbsp;Users Page, you can:<\/p>\n\n\n\n<p>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create a new user account<\/p>\n\n\n\n<p>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Edit an existing account<\/p>\n\n\n\n<p>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Delete an account<\/p>\n\n\n\n<p>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deactivate accounts<\/p>\n\n\n\n<p>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply a new role to an account<\/p>\n\n\n\n<p>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reset a password (if applicable)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Creating a&nbsp;<\/strong><strong>User<\/strong><strong>&nbsp;Account (manually)<\/strong><\/h2>\n\n\n\n<p><strong>To create a&nbsp;user&nbsp;account:<\/strong><\/p>\n\n\n\n<p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On the&nbsp;Users Page, click&nbsp;<strong>New&nbsp;User<\/strong>&nbsp;to open the&nbsp;Users Editor.<\/p>\n\n\n\n<p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fill out the necessary information about the&nbsp;user:<\/p>\n\n\n\n<p>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>User<\/strong><strong>name<\/strong>: Enter a unique email address to identify the&nbsp;user.<\/p>\n\n\n\n<p>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>First Name; Last Name<\/strong>: Enter the&nbsp;user\u2019s first and last names.<\/p>\n\n\n\n<p>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>Description<\/strong>: Optional; Enter a description of the&nbsp;user&nbsp;if needed.<\/p>\n\n\n\n<p>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>Password; Confirm Password<\/strong>: Enter a default password for the&nbsp;user. (please note, if using SSO with either a third party application or Insperity Premier, the user password will not be required)<\/p>\n\n\n\n<p>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Roles:<\/strong>\u00a0Select the appropriate role for the associated org.\u00a0Users may have more than one role assigned to them if they have access to multiple organizations, but each\u00a0user\u00a0is limited to a single role for each org.<\/p>\n\n\n\n<p>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Chart\u00a0User\u00a0ID:<\/strong>\u00a0Use the drop-down menu to select an org the\u00a0user\u00a0will be accessing, then enter the Chart\u00a0User\u00a0ID field value for the\u00a0user. A Chart\u00a0User\u00a0ID helps associate\u00a0users with boxes on the org chart. Note the drop-down menu will only contain organizations that have had a Chart\u00a0User\u00a0ID field set in the Fields screen.<\/p>\n\n\n\n<p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Click&nbsp;<strong>Save&nbsp;User<\/strong>. The&nbsp;User&nbsp;list is updated with the new&nbsp;user.<\/p>\n\n\n\n<p>See <a href=\"https:\/\/help.insperity.com\/bps\/knowledge-base\/uploading-multiple-users-into-orgplus\/\" data-type=\"ht_kb\" data-id=\"1182\">Uploading multiple users into OrgPlus <\/a>if you have multiple employee accounts to create. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Editing a&nbsp;User&nbsp;Account<\/strong><\/h2>\n\n\n\n<p>You can edit any information in a&nbsp;user&nbsp;account to meet changing business needs.<\/p>\n\n\n\n<p><strong>To edit a&nbsp;user&nbsp;account:<\/strong><\/p>\n\n\n\n<p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On the&nbsp;Users Page, click the&nbsp;user&nbsp;account you want to edit in the list of&nbsp;users<\/p>\n\n\n\n<p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Make any necessary changes, as described in&nbsp;<a href=\"https:\/\/help.insperity.com\/bps\/knowledge-base\/creating-user-accounts-in-orgplus\/\" data-type=\"ht_kb\" data-id=\"1177\">Creating a&nbsp;User&nbsp;Account<\/a>. &nbsp;Note you can also force the&nbsp;user&nbsp;to reset their password on the next login by checking the&nbsp;<strong>Force password reset at next login<\/strong>&nbsp;checkbox.<\/p>\n\n\n\n<p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Click&nbsp;<strong>Save&nbsp;User<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Deleting&nbsp;<\/strong><strong>User<\/strong><strong>&nbsp;Accounts<\/strong><\/h2>\n\n\n\n<p><strong>To delete a&nbsp;user&nbsp;account:<\/strong><\/p>\n\n\n\n<p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On the&nbsp;Users Page, select the&nbsp;user&nbsp;account you want to delete.<\/p>\n\n\n\n<p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Click the&nbsp;<strong>Delete<\/strong>&nbsp;icon (trash can).<\/p>\n\n\n\n<p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deleting a&nbsp;user&nbsp;will not delete any audit information associated with that&nbsp;user. &nbsp;For example, all \u201cCreated By\u201d and \u201cModified By\u201d fields that are displaying the deleted&nbsp;user\u2019s name will continue to display.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Deactivating&nbsp;<\/strong><strong>User<\/strong><strong>&nbsp;Accounts<\/strong><\/h2>\n\n\n\n<p>You can deactivate&nbsp;user&nbsp;accounts \u2013 that is, prevent them from accessing OrgPlus RealTime \u2013 without deleting the account. This allows you to remove&nbsp;users from a project without having to recreate their&nbsp;user&nbsp;account if they are later reinstated.<\/p>\n\n\n\n<p>An account\u2019s activation status is indicated next to the&nbsp;user&nbsp;name. &nbsp;A deactivated&nbsp;user&nbsp;will have the message &#8220;<strong>(inactive&nbsp;user)<\/strong>&#8221; to the right of the&nbsp;user&nbsp;name.<\/p>\n\n\n\n<p><strong>To deactivate a&nbsp;user&nbsp;account:<\/strong><\/p>\n\n\n\n<p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On the&nbsp;Users Page, select the&nbsp;user&nbsp;account you want to deactivate.<\/p>\n\n\n\n<p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Check the&nbsp;<strong>Disable&nbsp;User&nbsp;Account<\/strong>&nbsp;checkbox.<\/p>\n\n\n\n<p><strong>To activate a deactivated account:<\/strong><\/p>\n\n\n\n<p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On the&nbsp;Users Page, select the&nbsp;user&nbsp;account you want to activate.<\/p>\n\n\n\n<p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Un-check the&nbsp;<strong>Disable&nbsp;User&nbsp;Account<\/strong>&nbsp;checkbox.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Resetting a Password<\/strong><\/h2>\n\n\n\n<p>You can easily reset the password for any&nbsp;user.<\/p>\n\n\n\n<p><strong>To reset a&nbsp;user\u2019s password:<\/strong><\/p>\n\n\n\n<p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On the&nbsp;Users Page, select the&nbsp;user&nbsp;account that needs the password reset.<\/p>\n\n\n\n<p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Select the&nbsp;<strong>Force password reset at next login<\/strong>&nbsp;checkbox.<\/p>\n\n\n\n<p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Click&nbsp;<strong>Save<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Unlocking a&nbsp;<\/strong><strong>user<\/strong><strong><\/strong><\/h2>\n\n\n\n<p>When a&nbsp;user&nbsp;becomes &#8216;locked&#8217; because of too many invalid password attempts, unlocking the&nbsp;user&nbsp;requires a few simple steps.<\/p>\n\n\n\n<p><strong>To unlock a&nbsp;user:<\/strong><\/p>\n\n\n\n<p>1.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0On the\u00a0Users Page, select the\u00a0user\u00a0account that needs to be unlocked. \u00a0Note there is a lock icon to help you find the\u00a0user.<\/p>\n\n\n\n<p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Click the&nbsp;<strong>Unlock&nbsp;User<\/strong>&nbsp;button at the top of the&nbsp;user&#8217;s page.<\/p>\n\n\n\n<p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Enter a new password in&nbsp;<strong>Change &nbsp;user&nbsp;password<\/strong>&nbsp;section.<\/p>\n\n\n\n<p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Verify the&nbsp;<strong>Force password reset at next login<\/strong>&nbsp;checkbox is checked.<\/p>\n\n\n\n<p>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Click&nbsp;<strong>Save<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To access OrgPlus RealTime, each&nbsp;user&nbsp;must have a&nbsp;user&nbsp;account. &nbsp;User&nbsp;account settings are established on the&nbsp;Users Page. To access the&nbsp;Users Page: Click the Administration button in the left navigation pane, and then click&nbsp;Users&nbsp;to display the&nbsp;Users Page From the&nbsp;Users Page, you can: \u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create a new user account \u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Edit an existing account \u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[43],"ht-kb-tag":[],"class_list":["post-1177","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-users"],"_links":{"self":[{"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb\/1177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/comments?post=1177"}],"version-history":[{"count":5,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb\/1177\/revisions"}],"predecessor-version":[{"id":1421,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb\/1177\/revisions\/1421"}],"wp:attachment":[{"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/media?parent=1177"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb-category?post=1177"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb-tag?post=1177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}