{"id":2414,"date":"2023-06-29T13:49:45","date_gmt":"2023-06-29T13:49:45","guid":{"rendered":"https:\/\/help.insperity.com\/bps\/?post_type=ht_kb&#038;p=2414"},"modified":"2026-04-07T20:13:23","modified_gmt":"2026-04-07T20:13:23","slug":"integra-error-sequence-contains-more-than-one-element","status":"publish","type":"ht_kb","link":"https:\/\/help.insperity.com\/bps\/knowledge-base\/integra-error-sequence-contains-more-than-one-element\/","title":{"rendered":"Integra error: Sequence contains more than one element"},"content":{"rendered":"\n<p>If you are receiving the below error in Integra it is because there are duplicated payees.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"339\" height=\"48\" src=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/04\/Integra-Sequence-Error.png\" alt=\"\" class=\"wp-image-4323\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Navigate to the Employee list<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on <strong>Settings<\/strong>, under <strong>Configuration<\/strong>, click <strong>Employee Setup<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"175\" height=\"197\" src=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/04\/Integra-Employee-Setup-New.png\" alt=\"\" class=\"wp-image-4324\" style=\"width:150px;height:166px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Check QuickBooks &amp; Manual Payee Setup tabs for duplicate employees<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access both the QuickBooks Payee Setup Tab and Manual Payee Setup Tab to locate any (x) &nbsp;under the Status column.<\/li>\n\n\n\n<li>Resolve the red-boxed errors by selecting <strong>Edit <\/strong>on the top right-hand side<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"74\" src=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/04\/Employee-Setup-New-2.png\" alt=\"\" class=\"wp-image-4325\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delete any duplicated employees by clicking on the trash icon to the far right<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"141\" src=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/04\/Employee-Setup-New-3.png\" alt=\"\" class=\"wp-image-4326\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select <strong>Save<\/strong> on the top right-hand side.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"107\" src=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/04\/Employee-Setup-New-4.png\" alt=\"\" class=\"wp-image-4327\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Re-import the XML file again.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are receiving the below error in Integra it is because there are duplicated payees. Step 1: Navigate to the Employee list Step 2: Check QuickBooks &amp; Manual Payee Setup tabs for duplicate employees<\/p>\n","protected":false},"author":2,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[175],"ht-kb-tag":[],"class_list":["post-2414","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-support"],"_links":{"self":[{"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb\/2414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/comments?post=2414"}],"version-history":[{"count":7,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb\/2414\/revisions"}],"predecessor-version":[{"id":4328,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb\/2414\/revisions\/4328"}],"wp:attachment":[{"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/media?parent=2414"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb-category?post=2414"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb-tag?post=2414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}