{"id":4365,"date":"2026-09-23T17:31:22","date_gmt":"2026-09-23T17:31:22","guid":{"rendered":"https:\/\/help.insperity.com\/bps\/?post_type=ht_kb&#038;p=4365"},"modified":"2026-09-23T19:06:32","modified_gmt":"2026-09-23T19:06:32","slug":"gt10-gtconnect-service-status","status":"publish","type":"ht_kb","link":"https:\/\/help.insperity.com\/bps\/knowledge-base\/gt10-gtconnect-service-status\/","title":{"rendered":"GT10 GTConnect Service Status"},"content":{"rendered":"\n<ol class=\"wp-block-list\">\n<li>When the clock is at an idle screen (time and date), enter &#8220;99999&#8221; and press the checkmark button.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"171\" src=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT10-Wifi-Setup-Step-1.png\" alt=\"\" class=\"wp-image-4348\" \/><\/figure>\n<\/div>\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Next select <strong>Exit Application<\/strong> from the options menu.<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>During the application loading screen, select the <strong>Admin <\/strong>cog\/wrench icon.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"725\" height=\"181\" src=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT10-Wifi-Setup-Step-3.png\" alt=\"\" class=\"wp-image-4349\" \/><\/figure>\n<\/div>\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>When prompted, enter the default PIN number &#8220;1905&#8221; to access the <strong>Admin<\/strong> menu.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"172\" src=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT10-Wifi-Setup-Step-4.png\" alt=\"\" class=\"wp-image-4350\" style=\"width:380px;height:auto\" \/><\/figure>\n<\/div>\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Select the <strong>Settings <\/strong>cog wheel icon then <strong>GTConnect<\/strong>.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"767\" height=\"207\" src=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT-GTConnect-Step-5-2.png\" alt=\"\" class=\"wp-image-4368\" srcset=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT-GTConnect-Step-5-2.png 767w, https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT-GTConnect-Step-5-2-300x81.png 300w, https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT-GTConnect-Step-5-2-60x16.png 60w, https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT-GTConnect-Step-5-2-50x13.png 50w, https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT-GTConnect-Step-5-2-100x27.png 100w\" sizes=\"auto, (max-width: 767px) 100vw, 767px\" \/><\/figure>\n<\/div>\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Seeing the state display as &#8220;Connected&#8221;, is what should display for correct operation. If there is an error, it will display under the <strong>Last error<\/strong> section.<\/li>\n<\/ol>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>To change the IoT protocol, if needed, select <strong>Advanced Configuration<\/strong> &gt; <strong>Communication <\/strong>&gt; <strong>Protocol <\/strong>and then select the <strong>MQTT-WS<\/strong> option.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"353\" height=\"221\" src=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT-GTConnect-Step-7-2.png\" alt=\"\" class=\"wp-image-4371\" style=\"width:391px;height:auto\" srcset=\"https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT-GTConnect-Step-7-2.png 353w, https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT-GTConnect-Step-7-2-300x188.png 300w, https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT-GTConnect-Step-7-2-50x31.png 50w, https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT-GTConnect-Step-7-2-60x38.png 60w, https:\/\/help.insperity.com\/bps\/wp-content\/uploads\/sites\/3\/2026\/09\/GT-GTConnect-Step-7-2-100x63.png 100w\" sizes=\"auto, (max-width: 353px) 100vw, 353px\" \/><\/figure>\n<\/div>\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>To exit out of the <strong>Admin<\/strong> menu, press the center navigation circle or the back navigation button at the bottom of the menu. The clock will begin to load into the clock application and go back to the idle screen.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":15,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[202],"ht-kb-tag":[203,207,206],"class_list":["post-4365","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-gt10","ht_kb_tag-gt10","ht_kb_tag-setup","ht_kb_tag-wifi"],"_links":{"self":[{"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb\/4365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/comments?post=4365"}],"version-history":[{"count":4,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb\/4365\/revisions"}],"predecessor-version":[{"id":4393,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb\/4365\/revisions\/4393"}],"wp:attachment":[{"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/media?parent=4365"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb-category?post=4365"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.insperity.com\/bps\/wp-json\/wp\/v2\/ht-kb-tag?post=4365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}