{"id":272,"date":"2020-12-11T03:15:37","date_gmt":"2020-12-11T03:15:37","guid":{"rendered":"http:\/\/help.insperity.com\/?post_type=ht_kb&#038;p=272"},"modified":"2022-08-24T14:30:33","modified_gmt":"2022-08-24T14:30:33","slug":"who-is-my-assigned-customer-success-specialist-and-how-do-i-contact-them","status":"publish","type":"ht_kb","link":"https:\/\/help.insperity.com\/hcm\/knowledge-base\/who-is-my-assigned-customer-success-specialist-and-how-do-i-contact-them\/","title":{"rendered":"Who is my assigned Customer Success Specialist and how do I contact them?"},"content":{"rendered":"\n<p>Log into isolved and click on the&nbsp;<strong>Client Management<\/strong>&nbsp;tab on the left side of the screen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"239\" height=\"193\" src=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-26.png\" alt=\"\" class=\"wp-image-974\" srcset=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-26.png 239w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-26-50x40.png 50w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-26-60x48.png 60w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-26-100x81.png 100w\" sizes=\"auto, (max-width: 239px) 100vw, 239px\" \/><\/figure>\n\n\n\n<p>Click&nbsp;<strong>Client Landing Page<\/strong>&nbsp;from the <strong>Client Management<\/strong> drop-down menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"236\" height=\"335\" src=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-27.png\" alt=\"\" class=\"wp-image-976\" srcset=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-27.png 236w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-27-211x300.png 211w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-27-35x50.png 35w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-27-42x60.png 42w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-27-70x100.png 70w\" sizes=\"auto, (max-width: 236px) 100vw, 236px\" \/><\/figure>\n\n\n\n<p>See the&nbsp;<strong>My Account Reps<\/strong>&nbsp;box for the name and contact information of your assigned&nbsp;<strong>Customer Success Specialist<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"432\" src=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-28-1024x432.png\" alt=\"\" class=\"wp-image-977\" srcset=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-28-1024x432.png 1024w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-28-300x126.png 300w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-28-768x324.png 768w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-28-50x21.png 50w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-28-60x25.png 60w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-28-100x42.png 100w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-28.png 1094w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Log into isolved and click on the&nbsp;Client Management&nbsp;tab on the left side of the screen. Click&nbsp;Client Landing Page&nbsp;from the Client Management drop-down menu. See the&nbsp;My Account Reps&nbsp;box for the name and contact information of your assigned&nbsp;Customer Success Specialist.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[48],"ht-kb-tag":[],"class_list":["post-272","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-contact-us"],"_links":{"self":[{"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb\/272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/comments?post=272"}],"version-history":[{"count":3,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb\/272\/revisions"}],"predecessor-version":[{"id":3242,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb\/272\/revisions\/3242"}],"wp:attachment":[{"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/media?parent=272"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb-category?post=272"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb-tag?post=272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}