{"id":683,"date":"2021-01-19T21:55:50","date_gmt":"2021-01-19T21:55:50","guid":{"rendered":"https:\/\/help.insperity.com\/hcm\/?post_type=ht_kb&#038;p=683"},"modified":"2021-02-01T22:03:52","modified_gmt":"2021-02-01T22:03:52","slug":"how-do-i-make-sure-cobra-docs-get-sent-to-my-eligible-employees-and-who-do-i-contact-if-it-doesnt-happen","status":"publish","type":"ht_kb","link":"https:\/\/help.insperity.com\/hcm\/knowledge-base\/how-do-i-make-sure-cobra-docs-get-sent-to-my-eligible-employees-and-who-do-i-contact-if-it-doesnt-happen\/","title":{"rendered":"How do I make sure COBRA documents are being sent to my eligible employees?"},"content":{"rendered":"\n<p>The first step to ensure COBRA documents were transmitted correctly&nbsp;is&nbsp;to make sure all cobra eligible benefits are terminated in isolved and have a benefit end reason&nbsp;listed. To do this follow the trail below:&nbsp;<\/p>\n\n\n\n<p>Select the <strong>Employee <\/strong>&gt; <strong>Employee Management <\/strong>&gt; <strong>Employee Benefits<\/strong> &gt; <strong>Benefit Plans<\/strong>. Change status drop down to \u201c<strong>All<\/strong>\u201d.  <\/p>\n\n\n\n<p>Make sure COBRA eligible plans (medical, dental, vision) have a stop date populated and that the <strong>Benefit End Reason<\/strong> is populated. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"582\" src=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image.png\" alt=\"\" class=\"wp-image-684\" srcset=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image.png 682w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-300x256.png 300w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-50x43.png 50w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-60x51.png 60w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-100x85.png 100w\" sizes=\"auto, (max-width: 682px) 100vw, 682px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>If the plan is terminated and the benefit end reason is populated,&nbsp;the COBRA notices should have transmitted. <\/p>\n\n\n\n<p>If for any reason the documents were not received by the employee as expected then they can contact Infinisource directly or visit the portal. <\/p>\n\n\n\n<p>This contact information can be found in isolved under \u201c<strong>My Account Reps<\/strong>\u201d.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The first step to ensure COBRA documents were transmitted correctly&nbsp;is&nbsp;to make sure all cobra eligible benefits are terminated in isolved and have a benefit end reason&nbsp;listed. To do this follow the trail below:&nbsp; Select the Employee &gt; Employee Management &gt; Employee Benefits &gt; Benefit Plans. Change status drop down to&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[45],"ht-kb-tag":[],"class_list":["post-683","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-employee-benefits"],"_links":{"self":[{"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb\/683","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/comments?post=683"}],"version-history":[{"count":4,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb\/683\/revisions"}],"predecessor-version":[{"id":1084,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb\/683\/revisions\/1084"}],"wp:attachment":[{"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/media?parent=683"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb-category?post=683"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb-tag?post=683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}