{"id":695,"date":"2021-01-20T14:54:54","date_gmt":"2021-01-20T14:54:54","guid":{"rendered":"https:\/\/help.insperity.com\/hcm\/?post_type=ht_kb&#038;p=695"},"modified":"2021-02-01T16:53:33","modified_gmt":"2021-02-01T16:53:33","slug":"my-employee-would-like-to-select-something-other-than-employee-only-coverage-but-their-dependents-are-not-displaying","status":"publish","type":"ht_kb","link":"https:\/\/help.insperity.com\/hcm\/knowledge-base\/my-employee-would-like-to-select-something-other-than-employee-only-coverage-but-their-dependents-are-not-displaying\/","title":{"rendered":"My employee would like to select something other than Employee Only Coverage, but their dependents are not displaying."},"content":{"rendered":"\n<p>If an employee is trying to select something other than Employee Only Coverage, but the dependents are not showing then they must add them in the <strong>Beneficiaries <\/strong>and <strong>Dependents <\/strong>tab.<\/p>\n\n\n\n<p>When the employee tries to make a selection without the dependents then they should get an error message and instructions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"151\" src=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-4.png\" alt=\"\" class=\"wp-image-696\" srcset=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-4.png 576w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-4-300x79.png 300w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-4-50x13.png 50w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-4-60x16.png 60w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-4-100x26.png 100w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p>They would then go up to the <strong>Beneficiaries <\/strong>and <strong>Dependents <\/strong>tab on the left side of the enrollment screen:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"81\" src=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-5.png\" alt=\"\" class=\"wp-image-697\" srcset=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-5.png 320w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-5-300x76.png 300w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-5-50x13.png 50w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-5-60x15.png 60w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-5-100x25.png 100w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n\n\n\n<p>Then they would select Add New and enter in the dependent information. The employee must select the Dependent Box and <strong>Update <\/strong>and <strong>Close <\/strong>for the change to take place.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"141\" src=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-6.png\" alt=\"\" class=\"wp-image-698\" srcset=\"https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-6.png 576w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-6-300x73.png 300w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-6-50x12.png 50w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-6-60x15.png 60w, https:\/\/help.insperity.com\/hcm\/wp-content\/uploads\/sites\/2\/2021\/01\/image-6-100x24.png 100w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>If an employee is trying to select something other than Employee Only Coverage, but the dependents are not showing then they must add them in the Beneficiaries and Dependents tab. When the employee tries to make a selection without the dependents then they should get an error message and instructions&#8230;.<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[45],"ht-kb-tag":[],"class_list":["post-695","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-employee-benefits"],"_links":{"self":[{"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb\/695","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/comments?post=695"}],"version-history":[{"count":2,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb\/695\/revisions"}],"predecessor-version":[{"id":1059,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb\/695\/revisions\/1059"}],"wp:attachment":[{"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/media?parent=695"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb-category?post=695"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.insperity.com\/hcm\/wp-json\/wp\/v2\/ht-kb-tag?post=695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}