Exceptions – resolving alerts Introduction The Exceptions section in Time and Attendance is used to track employee attendance. It consists of three pages: Alerts,...
Exceptions – Viewing alerts in the Attendance and Calendar pages Introduction The Exceptions section in Time and Attendance is used to track employee attendance. It consists of three pages: Alerts,...
Schedules – Schedule Group Introduction The pages set up in the schedules folder in Time and Attendance are used to set up, maintain, and...
Schedules – Time Off Calendar Introduction The pages set up in the schedules folder in Time and Attendance are used to set up, maintain, and...
Schedules – Team Schedule Introduction The pages set up in the schedules folder in Time and Attendance are used to set up, maintain, and...
What is the difference between the Alerts and Attendance pages? The alerts page displays the initial notification of an item that needs user attention. The items here should be fixed...
Is it possible to see all employees’ attendance information at once in the Attendance pages? The Attendance Calendar and Attendance pages can only show the attendance records of one employee at time. However, the user...
How do I set up a schedule? To set up a schedule for an employee, a Schedule Group must be created and attached. For steps on creating...
How do I edit a schedule? A schedule can be edited in a few ways, depending on specific needs and access. Editing options are listed below....
Can I reduce the number of employees that display on my schedule? A user that can see many employees on the Coverage View, Team Schedule, or Time Off Calendar page may use...
Why doesn’t my employee appear in the list of schedules? An employee must have a Schedule Group attached to appear in the list of employees with schedules. To attach a...
Why is my employee’s schedule blank? A Schedule Group without rules will be blank when attached to an employee. It is imperative to assign rule(s) to...
How do I handle schedule set up for someone who does not have predictable, repeating work hours? Employees who are not on a predictable schedule can have an “Open” schedule assigned to them. An Open schedule is...
Schedule deviations Schedule deviations can be created for single employees or groups of employees through several methods: Team Deviations, Employee Deviations, or...