If an employee is trying to select something other than Employee Only Coverage, but the dependents are not showing then they must add them in the Beneficiaries and Dependents tab.
When the employee tries to make a selection without the dependents then they should get an error message and instructions.
They would then go up to the Beneficiaries and Dependents tab on the left side of the enrollment screen:
Then they would select Add New and enter in the dependent information. The employee must select the Dependent Box and Update and Close for the change to take place.
