Introduction to benefits
This training will help you understand the value of using integrated Benefits Administration in Insperity Workforce Acceleration and address some...
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Employee Benefits
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Benefits administration
Learn how to manually enter an employee’s benefit plans and related information such as tobacco use and salary overrides. More... -
Open enrollment administration
This course will help you understand the benefit administrator’s tasks during online benefit enrollment. This includes how to test open... -
Benefit enrollment from the employee’s perspective
This Quick Help topic reviews the benefit enrollment process for employees. The enrollment experience is similar for new hire /... -
How do I approve or decline an employee’s benefit elections?
The Enrollment Management dashboard makes it easy for benefits administrators to review elections that are pending approval. Navigate to Employee... -
Employees completed benefit enrollment, so why can’t I see them in Pending Approval?
When employees successfully complete online benefit enrollment in the Adaptive Employee Experience (AEE), the isolved People Cloud mobile app, or... -
Managing qualifying benefit life events
This training series will guide you through creating life events with waiting periods, granting employee access to the wizard, submitting... -
Entering a life event
Benefit administrators can enter life events on behalf of employees using isolved People Cloud by navigating to Employee Self-Service >... -
Updating Evidence of Insurability (EOI) requests for life insurance plans
Life insurance providers may require employees to provide Evidence of Insurability (EOI) information when they elect coverage. Generally, insurers allow... -
Termination and benefit evaluation utility
Course 6402 – CU – BEN: Termination and Benefit Evaluation Utility This training will guide you through terminating employees with... -
How do I make sure COBRA documents are being sent to my eligible employees?
The first step to ensure COBRA documents were transmitted correctly is to make sure all cobra eligible benefits are terminated in isolved... -
My employee would like to select something other than Employee Only Coverage, but their dependents are not displaying.
If an employee is trying to select something other than Employee Only Coverage, but the dependents are not showing then... -
When will the new insurance rates be received by Benefit Services?
New rates will be transferred to isolved Benefit Services (iBS) when open enrollment is complete and benefit elections have been... -
An employee has a child turning 26, will isolved automatically remove them?
Yes, isolved will remove them based off certain indicators in the system. Below you will see where the “age as... -
When will our EDI feeds be active?
EDI feeds take approximately 8-12 weeks to become active. Some factors include meeting carrier requirements for file feeds and how... -
How do employees add their dependents and beneficiaries in isolved?
To add dependents or beneficiaries, navigate to the (1) Employee Self Service in isolved. Select (2) Employee Contacts then Dependents... -
How do I add an employee’s dependents and beneficiaries in isolved?
To add dependents or beneficiaries for an employee, navigate to the (1) Employee Management in isolved. Select (2) Human Resources... -
How do I check if benefits have been terminated for COBRA participants?
After verifying that the employee has been terminated in isolved, navigate to (1) Employee Management. Under (2) Employee Management Tools,...
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